At pcsobet, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect from Filipino players, how we use it, who we share it with, and what rights you have under Philippine law — including the Data Privacy Act of 2012.
All personal data is stored with 256-bit AES encryption at rest and in transit.
pcsobet never sells your personal information to third-party marketers. Ever.
Access, correct, or request deletion of your data anytime under the PH Data Privacy Act of 2012.
We operate in full compliance with Republic Act No. 10173 and NPC guidelines.
We only collect data that is strictly necessary to operate your pcsobet account.
You can opt out of marketing communications at any time through your account settings.
Scope: This Privacy Policy applies to all personal data collected by pcsobet through the website at pcsobet.app, our mobile applications, customer support channels, and any other services we operate. By using the pcsobet Platform, you acknowledge that you have read and understood this Policy.
pcsobet ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all players and visitors who use the pcsobet Platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.
This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). It sets out the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you as a data subject.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement governing your use of the pcsobet Platform.
If you have questions about this Policy or wish to exercise any of your data rights, please refer to Section 14 for our contact details and Data Protection Officer (DPO) information.
pcsobet collects personal data through several channels, including account registration, gameplay activity, financial transactions, customer support interactions, and your use of our website and applications. The categories of personal data we collect include:
pcsobet applies the principle of data minimization — we only collect personal data that is directly necessary for the purposes described in this Policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
pcsobet uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Identity, contact, and KYC data |
| Age verification (21+ compliance) | Date of birth, KYC documents |
| Processing deposits & withdrawals | Financial and identity data |
| Fraud prevention & security | Technical, financial, and identity data |
| Anti-money laundering (AML) compliance | Financial, identity, and KYC data |
| Responsible gaming monitoring | Gameplay, betting, and account data |
| Customer support | Communications and account data |
| Marketing & promotions (with consent) | Contact and preference data |
| Platform improvement & analytics | Technical and gameplay data (aggregated) |
| Regulatory reporting | Identity, financial, and transaction data |
We do not use your personal data for automated decision-making that produces significant legal effects without human review, except where required by law or where you have given explicit consent.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, pcsobet processes your personal data on the following legal bases:
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our Data Protection Officer.
pcsobet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers to assist in operating the pcsobet Platform. These include identity verification providers, payment processors (including GCash, PayMaya, BPI, BDO, and Metrobank integrations), cloud hosting providers, customer support platforms, and fraud detection services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
We may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights or safety of pcsobet or others, or investigate suspected fraud or illegal activity. This includes reporting obligations under the Anti-Money Laundering Act (AMLA) and its amendments.
In the event of a merger, acquisition, restructuring, or sale of all or part of pcsobet's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy choices available to you at that time.
We may share your data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time.
Reminder: pcsobet will never ask you to share your account password or full payment credentials with any third party, including our own support staff. If you receive such a request, please report it to us immediately.
pcsobet uses cookies and similar tracking technologies on our website and applications to enhance your experience, maintain session security, and gather analytics data. The types of cookies we use include:
You can manage your cookie preferences through your browser settings or through the cookie consent tool displayed when you first visit the Platform. Please note that disabling certain cookies may affect the functionality of the pcsobet Platform.
pcsobet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes.
pcsobet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are also responsible for maintaining the security of your own account credentials.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by pcsobet:
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.
Please note that certain rights are subject to limitations under applicable law. For example, we may be unable to delete data that we are legally required to retain for AML or regulatory compliance purposes. We will always explain the reason if we are unable to fulfill a request.
The pcsobet Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
During the registration process, all applicants are required to confirm that they are at least 21 years of age. pcsobet employs age verification procedures as part of the KYC process to detect and prevent underage access. Any account found to belong to a person under 21 years of age will be immediately closed, all funds will be returned to the payment source used, and any winnings will be forfeited.
If you believe that a minor has registered on the pcsobet Platform or that we have inadvertently collected personal data from a minor, please contact us immediately at the details provided in Section 14 so that we can take prompt corrective action.
The pcsobet Platform may integrate with or link to third-party services, including payment processors and identity verification providers, that operate under their own privacy policies. pcsobet is not responsible for the privacy practices of these third-party services.
When you use a third-party payment method such as GCash, PayMaya, BPI Online, BDO Online Banking, or Metrobank Online to make a deposit or withdrawal, your transaction data is processed by that payment provider in accordance with their own terms and privacy policy. We encourage you to review the privacy policies of any third-party services you use in connection with your pcsobet account.
pcsobet does not control and is not responsible for the content, privacy practices, or data handling of any third-party services. Our Privacy Policy applies solely to data collected and processed by pcsobet directly.
pcsobet primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or identity verification services with international operations.
Where personal data is transferred outside the Philippines, pcsobet ensures that appropriate safeguards are in place to protect your data, including:
You may request information about the specific safeguards in place for any international transfer of your personal data by contacting our Data Protection Officer.
pcsobet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When we make material changes to this Policy, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Your continued use of the pcsobet Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Policy, you must stop using the Platform and may request account closure by contacting our support team.
pcsobet has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 17-01. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our DPO using the details below.
All data subject requests and privacy-related inquiries should be directed to our DPO. We aim to acknowledge all requests within five (5) business days and to provide a substantive response within thirty (30) days.
Data Protection Officer — pcsobet
Email: [email protected]
This email address is displayed as plain text for reference only. For general support inquiries, please use [email protected].
If you are not satisfied with our response to your privacy inquiry, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
For more information about your data privacy rights under Philippine law, you may visit the NPC's official resources. pcsobet fully cooperates with NPC investigations and takes all data privacy complaints seriously.
Now that you know exactly how pcsobet handles your personal data, you can play with full confidence. Your information is protected, your rights are respected, and your privacy is our priority — every single session, for every Filipino player on the platform.
Must be 21 years or older to play on pcsobet. Please gamble responsibly.